Welcome To Talentnetwork

Join Our Talent Network

What is a Talent Network

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Receive relevant communications and updates from our organization
  • Share job opportunities with family and friends through Social Media or email

Join our Talent Network today!

Job Benefit

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description


-  Be responsible for managing customer communication channels
- Customer advocacy
- Coordinating with and Managing external vendors and suppliers
- Creating CX reports and documentation
- In charge of Customer journey mapping
- In charge of Customer segmentation
- Monitoring and improving Customer lifecycle metrics like CAC (Customer         acquisition cost) and CLV (Customer lifetime value)
- Collaborating with product teams to make sure product adoption and training is             optimized
- Utilizing automation tools
- Creating executive report
- Creating and implementing Customer retention strategies
- Analyzing Customer Data and churn
- Creating and implementing churn-reduction strategies
- Creating and running Customer engagement programs
- Tracking, Monitoring and improving Customer retention metrics

-  Data management
- Customer feedback analysis

Job Requirement

  • Bachelor's degree in Marketing, Business
  • Experience in Omni-channel Marketing Management, Data Driven Decision Making,Campaign measuring metrics
  • Insurance knowledge is an advantage.

Similar Jobs

  • Location: Ha Noi
  • Required Skills: Head of Internal Audit, Internal Audit Manager, External Audit Manager, Commercial Audit Manager, Trưởng phòng kiểm toán nội bộ, Head of External Audit, Internal Audit Director, External Audit Director
  • Number of positions: 1
  • Date posted: 17/06/2024
  • Location: Ha Noi
  • Required Skills: Account Support Officer, Account Support Officer, Account Support Officer
  • Number of positions: 1
  • Date posted: 17/06/2024

 

Thanks for joining our Talent Network,

By joining our Talent Network you have not officially applied to a position.

Please apply now to become candidates for vacancies or continue update resume.