JOB PURPOSE:
KEY RESPONSIBILITIES:
A. Build, Manage, Operate, and Maintain Overall System Stability:
Build, manage, operate, and maintain all IT-related infrastructure systems of the company (DC, DR, HO) which based on Hybrid enviroment (On-Prem and On-Cloud).
Ensure that all requirements for data backup and recovery for all service systems and multi-platform applications are met.
Coordinate with the related team to build environments and support projects as required.
Plan the deployment, configuration, installation, maintenance, upkeep, backup, recovery, and periodic testing for the entire system.
Ensure that all service systems operate stably, with contingency plans and backup scenarios always in place, and minimize service downtime in the event of an interruption.
Ensure that IT policy requirements are implemented and applied throughout the system, especially those related to availability, scalability, and information security.
Coordinate with other team members within the Department and Division, as well as with IT Service Providers, to handle system-wide incidents.
B. Support Projects, Users, and General Activities:
Assist in evaluating and testing third-party systems and application software.
Test and evaluate new technologies.
Install servers and application software, and hand them over to projects or users.
Assist in handling IT-related incidents.
Support other Departments in evaluating and selecting devices and vendors related to the procurement of IT equipment and services.
Participate in writing internal training documentation and training new staff.
Advise Department Heads and Division Leaders on IT-related solutions.
C. General Responsibilities:
Participate in developing and adhering to the IT operation policies, regulations, rules, and guidelines issued by the Division and the Company, as well as comply with legal requirements.
Actively collaborate with Departments within the Division and the Company.
Perform other tasks as assigned by Division, Department.
D. Knowledge:
General knowledge of the fields in server systems, network systems, operating systems (Windows, Linux), databases, virtualization, cloud computing, security
Proficient and good knowledge in manage, configure difference technology/devices with Cisco Nexus Core, Next-gen Firewall, Load balancer, DHCP, DNS, NAT, VPN, Wifi Enterprice, Anti-malware, NAS/SAN, Logging and Monitoring & Alert…
Experience with Ansible, Terraform, CI/CD pipeline is an advantage.
Experience in deploying and administering systems on AWS, Azure or Private Cloud; Knowledge of Kubernetes, Docker is an advantage.
A. Qualification: Bachelor's degree in Information Technology, Telecommunications, or Computer Science.
B. Experience:
Minimum 3-5 years of experience in IT system, network and infrastructure On-Prem/Pn-Cloud administration.
At least 1-2 years of experience as a team leader or technical team manager.
Ability to read and understand IT technical documentation in English, and to communicate with partners' technical teams in English via email/chat as needed.
C. Certification: At least one of the following international certifications: CCNA/CCNP, MCSA/MCSE, RHCSA/RHCSE, Azure Administrator, AWS SysOps, AWS Solutions Architect, CKA, Terraform Associate
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