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Job purpose (Overview of overall responsibility)
Assist Manager Training and Quality Management in building, managing and delivering a Bancassurance Training Program which trains, licenses, develops all Bancassurance sales, all sales management staff and all relevant Bank staff.
Actively monitor the quality of the sales forces in their day-to-day situation to ensure a constant high quality of customer interactions by staff of the bank and the Insurer as well as reaching the Life Business targets.
I. Planning and implementation
II. The tasks in the job function assigned include, but are not limited to the duties and responsibilities as follows
III. Management and team development, personal development
Act as a “team player” to work towards creating an excellent training team
Update with the latest market trends, knowledge about Bancassurance products and last insights in training methodologies
Required competencies (For position not for person holding the job)
· Training and Coaching
· Planning and Organization
· Eager to learn
· Staff Development
· Team Work
· Decision Making
· Result Oriented
· Problem Solving